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Terms and Conditions

Introduction

This website is owned and operated by House of Gr8. These Terms and Conditions govern your use of this site and any purchases you make. By accessing this website or placing an order, you agree to be bound by these terms.

Company Address:
House of Gr8
1560 Rand Ave, Vancouver, BC V6P 3G2
Email: support@houseofgrt8.com

1. Product Information & Pricing

All prices are in CAD and include taxes unless otherwise stated. Product descriptions are accurate to the best of our knowledge, based on supplier-provided information. Images are for illustration purposes only.

2. Orders & Billing

Orders can only be canceled within 24 hours of placement. After this window, our standard return policy applies. Invoices are emailed upon order confirmation.

3. Shipping & Delivery

Shipping is available nationwide and internationally. Delivery timelines vary based on location and product. Customers are responsible for import duties or local taxes where applicable.

4. Returns & Cancellations

You may cancel your order within 14 days of receiving your product. Products must be returned in unused, original condition. Return shipping is the customer's responsibility unless otherwise agreed.

5. Warranty & Claims

All items are covered by a 24-month warranty against manufacturing defects. Contact claims@houseofgrt8.com within 5 days of delivery to initiate a claim. Keep original packaging for returns or exchanges.

6. Payment Terms

We accept major credit cards, PayPal, and bank transfers. Orders are processed upon full payment.

7. Intellectual Property

All content on this website is the intellectual property of House of Gr8 and may not be reused without written permission.

8. Privacy Policy

Your data is protected as per our privacy practices. We do not share or sell personal information. See our full Privacy Policy.

9. Limitation of Liability

Our liability is limited to the price paid for products. We are not responsible for indirect or incidental damages.

10. Governing Law

These terms are governed by the laws of British Columbia, Canada. Disputes will be resolved in the courts of Vancouver.